We deal with confidential, sometimes even sensitive information, on a daily basis in all our business areas. For that reason alone, Oesterreichische Kontrollbank Aktiengesellschaft (OeKB) is very concerned about handling data carefully. As such, we adhere strictly to the applicable laws on data protection. We will keep your personal data strictly confidential.

Content of the Privacy Policy

  1. General information
  2. Contact persons and details
  3. Identification and storage of personal data
  4. Use and disclosure of personal data
  5. Right to information, rectification, erasure or restriction of the processing of your stored data as well as to objection and to data portability
  6. Data security
  7. Website analysis & cookies
  8. Logging e-mail traffic
  9. Social Media
  10. Updating this Privacy Policy

1. General information

We at Oesterreichische Kontrollbank Aktiengesellschaft (OeKB) are committed to handling your personal data with the utmost care during your visit to our website – from collecting to processing and storing it. Austrian and European laws on data protection form the basis for this.

This Privacy Policy applies only to the website of OeKB. Individual pages may refer to links of other providers within and outside the OeKB Group not covered by the privacy policy, i.e. we cannot assume any liability for the content therein or for how data is used and processed.

2. Contact persons and data

The following company is responsible for data processing:
Oesterreichische Kontrollbank Aktiengesellschaft (OeKB)
Am Hof 4
A-1010 Vienna
Telephone: +43 1 53 127 -0
Fax: +43 1 53127-5262
E-mail: info@oekb.at

The Data Protection Officer of OeKB is:
Harald Sommer
Strauchgasse 3
A-1010 Vienna
Telephone: +43 1 53 127-2366
E-mail: dataprotection@oekb.at

Information on data processing according to art. 13 and 14 DSGVO

Below you will also find information about the nature, extent and purpose of the collection and use of data when you visit our websites.

3. Identification and storage of personal data

For technical reasons, every time you access our website, your browser automatically transmits the data listed below to our web servers. Storage is solely for statistical and technical purposes, for example, to evaluate the frequency of page visits or to detect disruptions to server operations.
The following data is logged and evaluated:

  • IP address
  • browser type and version
  • operating system
  • device (PC, tablet or smartphone)
  • resolution of the computer
  • source (country and city)
  • language
  • page views
  • date, time and duration of the visit
  • bounce rate
  • traffic sources (social media, search engines or referring websites)
  • click or conversion rate
  • request (filename of the requested file)
  • Username and password (only for pages with login details, such as the Login-Portal or the General Terms and Conditions in Export Services procedures)
  • any content of forms

Additional personal data, such as name, home address, e-mail address, date of birth or business-related data, are only recorded if you indicate them yourself. For example, on our website you may indicate such information when making an online application, when using the feedback form, when registering for a newsletter, or when requesting the signature directory.

4. Use and disclosure of personal data

Personal data transmitted by you will only be used to handle your request, as part of the fulfilment of contracts concluded with you or for technical administration.

If you have consented to the processing of your personal data, processing will take place only in accordance with the purposes set out in the declaration of consent and to the extent agreed therein. As such, you will only receive advertising or e-mail newsletters from us on the basis of your consent here. You can revoke consent at any time, free of charge, with effect for the future: in electronic newsletters using the cancellation link provided, or via a written and telephone notification to all contact details listed.

Moreover, your data will be received only by those bodies or employees within OeKB who or which require it to fulfil contractual, legal and regulatory obligations and to serve legitimate interests. We also use selected processors for the technical and organisational implementation of our website. All processors will be placed under a corresponding contractual obligation to handle your personal data confidentially and only to process it within the framework of the provision of their service according to our instructions.

5. Right to information, rectification, erasure or restriction of the processing of your stored data as well as to objection and to data portability

You have a right to information, rectification, erasure or restriction of the processing of your stored data, a right to object to the processing and a right to data portability in accordance with the prerequisites of data protection law.

You can address any appeals to the Austrian Data Protection Authority.

6. Data Security

The security of your data in our systems is very important to us. Our goal is to manage your data with the utmost care and to take all necessary technical and organisational security measures to protect your personal data from loss and misuse.

Access to nearly all our websites is secured via HTTPS if your browser supports SSL. This means that communication between your device and our servers is encrypted. If you wish to contact us or our employees by e-mail, we would like to point out that the confidentiality of the information provided is not guaranteed. The content of e-mails may be viewed by third parties due to their technical design, unless special technical security measures are taken.

7. Web analysis and cookies

In order to analyse, improve and tailor the structure and navigation of our website to your needs, we use the analysis tool Matomo as well as Google Analytics (a service for web analysis by Google Ireland Limited) on our website. Your IP address is included in the evaluation, but immediately truncated to such an extent that it is anonymised and can no longer be assigned to you. This means that personal data is neither collected nor evaluated, nor linked to other such data.

If you agree by confirming the "OK" button in the cookie banner, we also use cookies to make our offer as user-friendly as possible. Cookies are small text files that are stored on your device so that you can recognize them when you reuse our website. They can be saved permanently or only during a session. Two types of cookies are used: necessary cookies to provide basic functions of the website, and analytical cookies that help us to optimise the structure and navigation of our website and thereby improve service quality.

All information generated by statistical cookies about your use of this website is transferred to and stored in connection with the use of the web analytics service Google Analytics to a Google server in the USA. For all cookies, however, your IP address will be shortened immediately and thus anonymised within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area (EEA), so that it can no longer be assigned to you. Thus, neither personal data is collected or evaluated nor linked to other such data. In order to facilitate the ongoing optimization of the website, this anonymous data is initially stored for 26 months and then automatically deleted.

You can revoke your consent at any time with future effect by preventing the storage of cookies by setting your browser software accordingly. If you make such a setting, it may be that not all features of our website can be made fully available.

By downloading and installing the following Google browser add-on, you can prevent the collection of the data collected by the cookie (including your IP address) and your use of our website as well as the further processing of this data by Google Analytics. By this opt-out cookies will prevent the use of your data by Google Analytics when visiting websites (including ours). Furthermore, to prevent Google Analytics tracking across multiple devices, you must do this opt-out on all systems, across devices and browsers. If you click here, the opt-out cookie will be set: Disable Google Analytics [<a href="javascript:gaOptout()"> <strong>]

8. Logging of e-mail traffic

To ensure an appropriate level of information and system security and to detect malicious software, we store log data of e-mail traffic. When you send an e-mail to one of our addresses, the following information is logged: e-mail and IP addresses of the recipient and the sender, number of recipients, subject, date and time of receipt at the server, file name of any attachments, message size, risk classification for spam and delivery status. E-mails are checked purely automatically in the first step. Individual e-mails are manually checked by responsible persons only in the event of a suspected threat to the security of the IT systems.

In addition, we process your personal data in connection with e-mails, as far as necessary, for the duration of the entire business initiation phase and beyond in accordance with statutory retention and documentation obligations.    

9. Social Media

We integrate the services of various social networks in our website through social media plug-ins and iFrames. These comprise Facebook, LinkedIn, XING, Twitter and YouTube.

We prevent the transmission of data to these services as far as possible. Only when you click on the symbol of a service and actively call it up, your IP address and cookies, among other things, are transmitted and the service receives the information that you have visited our website with your IP address. If you are actively logged in to one of the social media networks, this information will be assigned to your user account. Please note that we ourselves neither have a secure knowledge of nor influence over how and which data reaches the respective services. By activating and using a social media plug-in, you consent to the transfer of personal data to the selected service.

For the latest information on the nature, purpose, extent, use and protection of your data through these networks and their associated rights, please refer to the privacy policy of the selected service provider. According to our information, these are as follows. We assume no responsibility for the completeness and accuracy of this information:

10. Update of this Privacy Policy

We reserve the right to amend this privacy policy as necessary to reflect technical developments and legal changes or to update it in connection with the offer of new services or products.